by Keith Abraham
In today’s fast paced world, where instant coffee made in a microwave, is too slow, you and I as consumers are more demanding, more astute and more focused on what good service is all about.
You and I need to refocus ourselves on our Service Standards. Ask yourself – “What is an Acceptable Level of Service?”. That is – what do my customers expect from me? Now if that’s what they expect, giving Exceptional Service is about exceeding that expectation. Do this and your customers will Love You Forever! Remember Customers only want to know how much you Care about them.
I see what successful businesses are doing to gain a competitive edge; it comes back to the same thing. They spend time, energy and money on developing stronger customer loyalty. The type of loyalty that keeps your customer coming back time & time again, because you never give them a reason to go anywhere else.
In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every Friday, with tips on plugins, apps, and tools to make you more productive today!