As we settle in to celebrate the holiday season, it is not that hard to see and express gratitude in relation to our personal lives. We have roofs over our heads, food on the table and the love of our family. But as we reflect and remember, we need to endeavor to express gratitude in regard to our business lives as well. As our work days seem to get longer and clients seem to be more challenging, we must not lose perspective of our business as a whole.
The ringing phone that makes your spine vibrate some days: Those are people who need your services, expertise and products. They could call someone else, but they are choosing to call your company and phone call jangle could be replaced by the sound of a cash register ringing. These phone calls represent clients and are the reason for your business; not an interruption of it. [Read more…]