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Is Your Company Culture One of Awesome Customer Service?

November 6, 2019 By Terry Green Leave a Comment

How do you measure up in the customer service department?

When customers do business with your company they come with certain expectations. How are you measuring up? Regardless of what you think, it’s worth checking into.

customer service [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Business health, Customer Service Tagged With: business health, Customer Service

Do Your Clients Know How Much You Appreciate Them?

April 22, 2019 By Terry Green

We all love our clients. And if we are smart business owners, we understand our clients are the only reason we remain in business. If we understand this, then practicing client care should be a no-brainer.

No clients. No business. It’s simple math.

The question is, do our clients know we love them and appreciate them? The bigger question is, do you ever TELL them you love and appreciate them?

client care [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Business health, Customer Service, Marketing BizTip, Tech Tools Tagged With: client appreciation, client care, Customer Service

Sometimes you’ve just got to put on your big girl panties and deal with it!

April 15, 2019 By Terry Green

Just like your physical health, your business health is important. But having a healthy business requires a lot of work on your part, and also involves making some tough decisions from time to time.

business health [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Business health, Communication, Customer Service, Marketing BizTip Tagged With: business health, Customer Service, Marketing BizTip, Success Tips

Do You Have Clear Personal and Business Boundaries?

March 25, 2019 By Terry Green

Boundaries. We all have them in our personal lives with family and friends, as well as in our businesses with our clients. Or at least we should.

boundaries [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Business health, Communication, Customer Service, Marketing BizTip Tagged With: boundaries, business health, communication, Customer Service, Wednesday Wisdom

When Was The Last Time You Called One Of Your Clients?

January 14, 2019 By Terry Green

Email is great, but having an actual phone conversation with a client goes so much farther, and is a great way to increase client retention. So, if you haven’t picked up the phone and chatted with your clients lately, maybe it’s time you did!

client retention [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Customer Service, Marketing, Success Tips Tagged With: client retention, Customer Service, Marketing, Marketing BizTip

Honesty Is the Best Policy. But Is It Yours?

September 27, 2018 By Terry Green

One of the most important things we need to face as business owners is that we aren’t perfect. No matter how much we want to be, we aren’t. And, to top it off, business doesn’t always go the way we want it to, and we might make a mistake or two along the way. 

honesty [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Business health, Communication, Customer Service Tagged With: business health, Customer Service, honesty, Wednesday Wisdom

Do You Understand Just How Valuable Your Clients Are?

May 24, 2018 By Terry Green

Client value. Two little words, but do you really know what they mean?

Client value. Do you really know what it means? [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Business health, Customer Service Tagged With: business health, business wisdom, Customer Service

Does Your Website Make It Easy For Prospects To Contact You?

November 16, 2017 By Terry Green

One of the things I enjoy doing is sending cards to my LinkedIn Connections cards from time. For various reasons. If they aren’t in my database – but someone I want to connect with on a more personal level, the first thing I do is check their contact info on LinkedIn to see if they’ve included their mailing address. Sadly, many don’t. So my next step is to go to their website. Which brings me to this week’s tip …

prospects [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Uncategorized Tagged With: communication, Customer Service, prospective clients

How Do You Show Appreciation And Thanks To Your Clients?

June 27, 2017 By Terry Green

I was speaking with a financial planner friend of mine the other day. She was telling me about her marketing plan and how a significant percentage of her promotional budget goes to flowers and cards for clients.

appreciation [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Business health, Customer Service Tagged With: client appreciation, Customer Service

Do You Know What Your Staff Is Saying When You’re Not Around?

June 13, 2017 By Terry Green

One of my team members shared a story with me. She and a friend were out for dinner the other evening at a very nice restaurant, celebrating her birthday.

It was a beautiful evening, and they were both looking forward to a wonderful meal and a nice cold beer. She said as they studied the menu, they were both torn over the same two dishes. The steak and the lobster linguine. They thought they’d like to share, but it wasn’t easy to share a plate of linguine! When it came time to order, they explained to their server that they would like to share their entrees, and asked if the chef could plate their meals in a way that could accommodate this.

customer service [Read more…]

Terry Green
Terry Green

In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!

https://BizEaseSupport.com/about/

Filed Under: Communication, Customer Service Tagged With: communication, Customer Service

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