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Is Your Company Culture One of Awesome Customer Service?

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How do you measure up in the customer service department?

When customers do business with your company they come with certain expectations. How are you measuring up? Regardless of what you think, it’s worth checking into.

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What is Stopping You From Delegating?

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It’s a rare person who can do it all in their business or who has enough time, creativity, or know-how without experiencing burnout at some point.

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When your gut tells you something, do you actually listen?

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You know that feeling you get in your gut when you’re talking to a prospective client who sounds like they would be a great fit, but something just doesn’t feel right? Or when you’re talking to a prospect who doesn’t “fit” on paper, but you know in your gut they would be a great client? Those are your instincts.

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Is Your Business Prepared for the Unexpected?

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It happens to everyone at some point. You get sick, someone in your family gets sick, you have a power failure, a broken computer, or something completely unexpected throws you for a loop and puts you behind.

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8 Tips to Help Your Business Survive and Thrive

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Business survival may differ from “personal survival,” (there are no canned rations or underground bunkers involved) yet it is still a critical piece of our longevity. Here are eight important points to remember to help your business “survive and thrive,” even in the toughest of economic times.

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Do You Look at Cost Over Value and Benefit?

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Investing in your business is a good thing. So, it sometimes confuses me when business owners are reluctant to invest in products,  systems or services necessary to move their businesses forward.

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8 Surprising Ways Setting Goals Will Make You Free

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The practice of setting goals is not a new process. Everyone from individuals to corporations has been practicing goal setting for as long as setting goals has been a “thing,” so it’s something small businesses need to do as well!

8 Surprising Ways Setting Goals Will Make You Free [Read more…]

How to Manage Your PR and Marketing When You Don’t Have Time!

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When I mention PR and Marketing, I get the typical … “What do you mean Public Relations? What’s that? Is it something I need?”

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How To Make This Summer More Restful!

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Yes the permalink says “How to Make Next Summer More Restful!,”  but Summer is just around the corner, so instead of talking about how to have a more restful summer after the fact, I figured I’d get a head start and rework this post to make it applicable to this summer so you can actually go out and have some fun!

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Integrity … either you have it, or you don’t!

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What comes to mind when others think of you and your business? When they reflect back on doing business with you, or their association or interaction with you, does the word integrity come to mind? Or do they question your actions or think of their past dealings with you in a not so positive way?

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