We all know marketing done right is amazing. Done wrong, not so much. That’s why it’s so important to build your business on trust and the value you offer.
You build trust with your audience, prospects, and clients by not taking advantage of them and always providing value. Value in the services you provide, value in the marketing you do, and value in going over and above what’s expected each and every time.
Growing a business depends largely on repeat business. Repeat customers are familiar, profitable, and most importantly, dependable. You can depend on them to keep supplying you with work and also to keep spreading good recommendations about you. That’s the building block to business success.
3 ways to make sure you always provide value and always continue to build trust with your followers:
Permission Marketing – Coined by marketing guru Seth Godin, permission marketing means marketing to your customers who have given you permission to do so. By giving their permission, they are saying “Yes I want to know more. Please continue to talk to me and tell me more about what you do and what you have to offer.” These are the people who enjoy hearing from you; and when you have something new to share, they listen. When your email marketing is permission-based, you build a relationship that will last for as long as you continue to offer value.
Most importantly, permission marketing allows you to avoid having your marketing considered spam … which takes me to the next tip!
Avoid Spam at All Costs – Everyone hates spam, yet so many continue to do it. STOP it already! Spam is annoying and when someone considers you a “spammer” it’s next to impossible to convince them otherwise. Spam is much more than just sending out too many emails or unsolicited emails. It can include updating Twitter and Facebook ten times a day with info about your upcoming event, or following up too much from a potential client request. You know your clients and target audience best, so you should know the right formula for connecting with them. Taking this information into consideration, go ahead and connect with them as much as you feel is appropriate to avoid being labeled a spammer.
Always Add Value – Always provide value in everything you do. Whether it’s in the tips and advice you provide through email or the follow-up to a request for more information, it’s all in what you give back that will keep them engaged. You want your audience to get that “ah ha” feeling when they read something you send; information that sticks with them and results in the reader being eager to get more from you in the future.Permission marketing is key in building a reputable brand. It builds trust and value!
The value you provide is something that needs to be constantly readdressed. It’s important to rethink and redefine your value on a regular basis. Make sure you know where your business strengths lie and where you offer the most value. As a speaker or coach, that value is most often associated with speaking in front of an audience or the tips in the newsletters or teleseminars you host. Continue to grow and learn as much as you can, so you too can continue to offer value and up-to-date information.
Marketing is about building trust, and permission marketing is the primary basis for developing that trust. By following these simple tips, your clients and potential clients will not only respect what you do, but value the brand you create. And remember, you’re never alone in your journey. Hire experts to help you create the message for which you want to be known.
In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!