You know how a pitching machine works in a batting cage? It’s a machine that automatically tosses out balls for the batter to hit.
If you think of a pitching machine in terms of sales, those balls are a constant barrage of messages like: “last chance,” “buy now,” “limited time offer!”
We all have pitching machines in our inboxes. They’re the newsletters that make us happy there is an unsubscribe link!
In this world of relationship marketing, the hard pitch doesn’t work anymore. We have to be subtle, strategically engaging and growing our audience; but not to the point where we aren’t making any money. I mean really … that is one of the reasons we went into business in the first place, right?
I was chatting with a prospective client about how much he hates the thought of selling to his customers all the time. Sales are down, yet he told me multiple times that as a heart-led business owner, he does not want to be “buy buy buy” all the time.
When I took a look at his social media profiles and his website, I could clearly see why sales were down. They were down because he, indeed, was not selling. At all. He wasn’t selling to the point where wading through his Facebook posts made me feel quite inspired about being a better person (thanks to a ton of wonderful quotes), but not inspired to hire him, because I didn’t know what he was selling.
This business owner is a lovely human, but has gone so far in the direction of not wanting to be “in your face” to buy, that his audience doesn’t know enough about his services to want to learn more.
Now, I admire those business owners who are driven by heart instead of cash, I really do. But when you’re in business, you’re in sales. Period. And when you’re in sales, you can be subtle, but you can’t assume everyone who connects with you will understand what it is you’re selling. Unless you weave what you are selling into your messaging.
You need to find the balance between pitching all the time and not pitching at all.Find the balance between pitching sales all the time and not pitching at all.
So, how do you influence people to buy without pitching them to death?
By mastering the fine art of subtlety. It comes down to integrating your services and core message throughout your content. Without being “in your face.”
When you take a broad look at the content you’re putting out there, think about how you can weave in the odd promotional message so it’s clear what you do, yet, you’re not turning anyone off with the hard pitch.
If you’re publishing a weekly blog post, maybe every other week you add in a line or two about how you’ve helped a client with a particular problem, or how you’ve added a new service to address a trend you’ve seen in their industry. Or better yet, talk about your core services in a way that you are showing them how what you do is what they need, yet not in a way that screams sales. And always make sure you’re promoting your posts on your social media channels. If you don’t know how to do that, we can help! (See how easily I worked that in 😉)
If you send out a weekly newsletter, it’s OK to include a line or two about taking on new clients, or emphasizing some of the things you do … and know they need.
If you Tweet six times a day, nobody will notice if a few of those throughout the week point back to the services page of your website. If you populate your Facebook page with thought-provoking articles and engaging content, it’s fine to remind those folks on a weekly basis what sort of services you provide.
Again, I commend all of those heart-based leaders for trying to make the world a better place, but unless I have it all wrong; the majority of us are in business to make a profit. You can’t make a profit if you don’t have any sales. And I believe you can increase your sales without being a pitching machine.
How do you handle the topic of sales in your business! What side of the fence are you on, or have you found a nice balance? Leave a comment and let me know your thoughts on the matter.
And always, if you’d like help discovering more ways to promote your business without smacking everyone in the face with sales, let me know. It’s what we do!
In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up ecommerce solutions, membership sites, web design and maintenance, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our bi-weekly tips ezine delivered to your inbox every other Friday, with tips on plugins, apps, and tools to make you more productive today!