Always short, sweet and to the point, the following article was taken from the February 2006 issue of The World’s Shortest Ezine (Always 200 words or less! Always!)
By Tom Letourneau
In one of the latest issues of Log Homes Illustrated, the editor writes about a silly new law the State of New Hampshire passed that taxes the view a homeowner has from his Property. Yes, you read that right; there is now a scenery tax for having a spectacular view! (I wonder if a lousy view gets a tax rebate?) It actually bumped one homeowner’s property value from $98,000 to $273,000. (He moved to Canada.)
Isn’t that crazy? Yes, but not as crazy as some companies’ customer service policies. You’d think that stupidity was the provenance of government but don’t bet on it.
This recently happened to me:
Her: “Sorry, I can’t take you off our mailing list until you give me your account number.”
Me: “But I don’t have an account with you.”
Her: “Sorry, I can’t do anything without an account number.”
Sound familiar? What about your organization? Do you have any insipid and out-of-date policies? Maybe it’s time to take a look.
Send me some of the weird customer service, return or just plain crazy policies you’ve run into and I’ll publish them in a future ezine. And thanks in advance for the upcoming laughs.
From The World’s Shortest Ezine by Tom Letourneau (800) 845-7553 / www.TomSpeaks.net