They are all around us; people who try our patience, frazzle our nerves and often make us want to run in the other direction. They are the frustrating people that, as business professionals, we encounter in our day-to-day comings and goings. As infuriating as these situations can be, we all also need to remember a thing or two about these frustrating people; and knowing these key points will help us keep it all in perspective:
Many Times, It’s not on Purpose: I can promise you the majority of the frustrating people we encounter did not climb out of bed with the thought, “Hey, I think I’ll make someone’s life difficult today.”
Be kind, for everyone you meet may be fighting a hard battle you don’t know about: Instead of writing the frustrating person off as “someone who is a pain,” keep in mind that this may be a person who is IN pain, and dealing with difficulties you are unaware of. I’ve learned from experience you never know what might be going on in someone else’s life.
Is Lack of Information the Culprit: Many times frustrated people act out their frustrations because they are lacking the information they need to feel empowered and relevant. By asking, clarifying and recapping, you may give this person what they need to be able to relax and trust.
In business since 1991, Terry Green is the founder/CEO/President of BizEase Support Solutions, an American-based, online marketing support company comprised of a team of talented professionals from around North America. BizEase excels at providing speakers and business coaches worldwide with seamless online marketing solutions, from setting up shopping carts and editing video, to writing blog posts and managing Social Media and PR campaigns. BizEase clients (who span five continents) take great joy in allowing the BizEase team to take care of the details so they can get back to doing what they do best! Click here to get our weekly tips ezine delivered to your inbox every Friday, with tips on plugins, apps, and tools to make you more productive today!