The World’s Shortest Ezine – July 25, 2007
(Always 200 words or less! Always!)
by Tom Letourneau
Borrowed and Paraphrased from AARP Magazine
My wife was sold tires other than the Michelins I asked her to get. So I called the manager and asked him to install the correct ones.
“Can’t do that once she’s left,” he said. “It’s our policy.”
I hung up the phone, went to my office and cut an ad from the newspaper. I made 10 copies and stapled a $20 bill to each copy. I drove to the tire store and asked for the manager.
I explained who I was and asked for my Michelins. Mitch smirked. “I’d like to help, but, we have a policy.”
“Mitch,” I said calmly, “I’m here with a simple request. If you can’t fulfill it”—I pulled out the copies and looked over at the line of waiting customers—“I’ll tell all these people what happened earlier today. I’ll hand each of them a copy of your competitor’s ad and ask them if they wouldn’t mind going across the street. It may cost me a few dollars but I’ll have the satisfaction of knowing I saved some folks from being ripped off.”
Mitch looked me straight in the eye and smiled thinly. “Sorry for the misunderstanding,” he said. “Pull the car around.”
From The World’s Shortest Ezine by Tom Letourneau (800) 845-7553 / www.TomSpeaks.net